Dr. Wilkinson has consolidated his offices to one primary office located in the Columbia Medical Campus effective 3-10-2008.

Feel free to give us a call we are open Monday through Friday
8:30 a.m. to 4:30 p.m.
The Office will close daily for lunch from 12:00pm-1:00pm

Appointments
Schedules fill up fast, so please call as early as possible for the best selection of appointment times. If you are unable to keep an appointment, kindly notify us at least 24 hours in advance so that we may offer the appointment to another patient in need of care. Dr. Wilkinson may request that you bring any lab reports, X-rays Films, CAT Scan Films, and other diagnostic reports, so he may go over them with you at the time of service. Please ask a staff member what is needed when you schedule your appointment.

A sincere attempt to adhere to the appointment schedule as closely as possible is always made. The physician and staff appreciate the value of your time and we too dislike long waiting periods. However, please keep in mind that patients do not become ill at pre-determined times and surgery may take longer than anticipated in some cases; therefore, we may sometimes run behind schedule. Your patience and understanding in these situations is greatly appreciated. The physician and staff are very grateful for the sympathetic responses so many of our patients have shown under these extreme circumstances.

All patients are seen by scheduled appointment. Allowances for emergency referrals are made, but walk-ins are not encouraged. Typically any new patient seeing Dr. Wilkinson will have an examination period which is longer than that of a follow up visit, so plan out your day accordingly. Please arrange routine appointments as far in advance as possible. Also, if you are making a follow up appointment please specify which office you normally seen by Dr. Wilkinson.

Canceling or Rescheduling Appointments
Please provide at least 24 hours notice if you must cancel or reschedule your appointment.

Your First Visit – Patient Registration
To ensure everything is ready for you to make it to your scheduled appointment time, please plan to arrive about 15 minutes earlier because for you first visit you will need to fill out paperwork and to allow for us to complete your records. Make sure you bring your medical insurance card, driver’s license or identification card, any important medical records, including any recent CAT scan films, that should be given to the physician, and your referral if needed. You will need to inform us about any health problems, allergies, past surgeries, family medical history, and medications that you are taking. Not all patients can remember everything about their medical history, which is why medical records are created, but to ensure a complete record is created some patients bring us notes, written in the comfort of their own home, about their medical history. Please bring all insurance information including insurance cards and, if necessary, your HMO referral. If you are not the primary card holder for your insurance we will need the person who is the primary's name, address, phone, date of birth, social security number, and work information. Your co-pay and any outstanding balance will be collected prior to seeing the physician. Dr. Wilkinson is a specialist, so you may need to check with your insurance company to determine the proper co-pay. The office does not accept credit cards, so please be sure to bring cash or your check book.

In most cases, a physician's referral is needed to see a specialist. If you do not know if you need a referral call your insurance company before you make an appointment. Please keep in mind that every insurance company is different; therefore, it is best if you contact your insurance company to determine if you need a referral to see a specialist. Failure to follow your insurance company's guidelines may result in denial of coverage for a visit to see a doctor, thus making the patient responsible to pay the full medical bill.

After Your Visit With The Doctor
After your examination, your physician may give you prescriptions, instructions, or other recommendations. We encourage you to ask any questions at that time. At the conclusion of your visit the physician will inform you about the next steps to be taken. Any additional appointments may be scheduled at the end of your appointment or you may choose to call to make an appointment.

Hospital Admissions and Surgery Scheduling
If your physician recommends surgery or hospitalization, the staff will make the arrangements for you and answer any questions you may have. Dr. Wilkinson has surgery on Thursdays. Patients will schedule the date for surgery first as well as any pre-op appointments. The patient may be instructed to set up an appointment with their primary care physician and to complete any lab work and tests required before the surgery. The pre-op appointment is typically scheduled a week prior to the surgery date. When you arrive for your pre-op appointment you will be given the exact time of your surgery as well as instructions for the night before surgery. A consent form must be signed and the patient will be given directions to the surgery center. Depending on the type of surgical procedure a patient may be instructed not to leave town for 2 weeks because if Dr. Wilkinson has to do a follow up procedure he needs to be sure the patient is accessible. Please keep this in mind when picking a date for surgery. After surgery there will be a one day post-op appointment and instructions about any further follow up appointments.

Release of Information
We treat all medical information pertaining to each patient seen in our office to be personal and confidential. It is our strict policy not to release your records, in part or in full, at any time unless we have written permission from you. This policy is enforced regardless of the circumstances. Therefore, we require a signed “Release of Information” form by every patient before we will copy any information contained within your medical chart to any third party, including but not limited to, other physicians, insurance companies, and/or an attorney. Remember, when you sign a release for an insurance company, you give them access to all information contained in our medical records unless you restrict the information to be released.

Your Satisfaction
The patient-physician relationship is unique. It implies mutual trust, openness, and responsibility. Your well-being is extremely important to us. We will always strive to maintain your confidence in us.

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